April 1997 Bulletin

MODEMS offers patient survey

Documenting patient satisfaction is critical to proving quality care to managed care organizations and third-party payers. The Academy has developed a Patient Satisfaction Questionnaire that can help orthopaedic surgeons to obtain that valuable data.

The questionnaire has complete instructions of how to utilize the instrument. The questionnaire can be a "do-it-yourself" project with the orthopaedic surgeon tabulating the responses or the orthopaedic surgeon can send the questionnaires to the Academy where the data will be tabulated; the orthopaedic surgeon will receive a report with nationwide comparisons within three weeks. MODEMS subscribers also can send questionnaires to the Academy and receive a report.

MODEMS, an acronym for Musculoskeletal Outcomes Data Evaluation System, is expected to be an indispensable tool for doctors. It provides an opportunity to demonstrate quality of orthopaedic care as measured by patient outcome. MODEMS enables practitioners to compare their outcomes to a national database. It also gives the profession a clearer view of what treatments work and what don't from data that comes from the practitioner. The data collected and stored by the practitioner also can be used for his or her additional research. The data submitted to the national database is owned by the MODEMS Task Force on Data Management.

Eleven outcomes data collection instruments have been developed by MODEMS task force for Lower Limb; Arm, Shoulder and Hand; Spine; and Pediatrics. The instruments contain a current health assessment followed by questions focused on functional ability related to specific anatomic areas.

MODEMS is a project of the Academy, Council of Musculoskeletal Specialty Societies and the Council of Spine Societies. To obtain a Patient Satisfaction Questionnaire, contact MODEMS (800) 288-0018.

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