(On the need for outcomes data in the future)
"Physicians have never really been taught how to track their performance and you really can't tell me you are providing quality care without that."
Lee Newcomer, senior vice president, United Health Group, at the Health Care Summit '99 of the Wall Street Journal.
(Predicting more turmoil in the managed care industry in the next two years)
"Doctors hate it. Hospitals are having their lowest margins in a decade. Medical groups are fighting back."
David M. Lawrence, MD, chairman and CEO, Kaiser Health Plans
at a press conference.
Source: Reuters Health, May 6, 1999